Inter-tel 3000 phone system manual




















The award winning Inter-Tel phone system distinguishes itself by supporting analog, digital and VoIP on the same platform, making it a great choice for small business and residential customers.

Accommodates up to 40 digital or standard telephones and up to 12 VoIP telephones or devices such as credit card terminals and fax machines. Capable of handling up to 52 total extensions and 20 lines, the system uses large screen menu-driven display phones and offers straightforward installation. Mitel, which recently purchased Inter-Tel, won the CHIP award for product of the year with this versatile, easy to install system.

Designed specifically for small business, home office and high-end residential use, the Inter-Tel is an IP-centric communications system which, as shown below, equipped for 2 lines and 8 stations.

Printable brochure. Create an Inter-Tel System with the features and phones you need. Get an instant on-line quote. Part number Buy now. Each module part number Add up to 4 per system. Requires part number English, Spanish or French display.

Buttons may be programmed for line presentation, feature activation or line selection. Up to 8 DSS units may be used on a system. One-button speakerphone placed at door may be programmed to call specific groups of phones or a single phone. Available Refurbished one year warranty in the Charcoal color. Features 23 Programmable keys with lamps, 8 soft menu keys, 6 x 16 display, adjustable LCD contrast, adjustable base, message lamp in right hand corner of unit, headset jack, and full duplex capabilities.

Intertel Access non display phone is a speaker phone. Features 23 Programmable keys with lamps, 2 x 16 display, adjustable LCD contrast, adjustable base, message lamp in right hand corner of unit, headset jack, and full duplex capabilities. This Inter-tel Axxess set is a Display phone with speaker. It has 12 programmable buttons, which can be configured for incoming lines. E System Sales, Inc. Inter-tel Headsets available wireless and wired for the Inter-tel Axxess, Encore, 7 Inter-tel phone systems.

This Intertel Phones website is dedicated to providing Inter-tel Phone System owners replacement phones, expansion cards and replacement handsets at prices any business can afford.

Page Follow Me The Follow Me feature allows you to set a call forward to another extension after you have left your extension.

Alternatively, you can forward all external calls to an external number if your extension has not answered after four rings. The phone is now programmed to operate with a headset. The way Inter-Tel will handle this call is: Call will ring first extension on the group, when the Hunt Group Timer expires, it will go to the second extension on the group, once the Hunt Group Timer expires, it will go to the third and last extension on the group, the forward in no answer will apply and the call will go to the mailbox for that Hunt Group.

Press the speakerphone key to finish programming. When this button is pressed, night service will be disabled. A Voice Module must be installed for this feature to operate. To program the Inter-Tel with this feature: Enable mailbox Group 20 Forward all calls of this group to which is the code for voice mail 2. If a call is received on an Auto-Attendant line when the voice mail system is busy, the call will ring as a normal call. If the voice mail system becomes free before the call is answered, the Auto-Attendant feature is activated, the call is automatically answered and the Auto-Attendant message is returned.

If the system is equipped with a Voice Module, you can customize the greeting. When the Courtesy Service feature is activated on a CO line, callers to the system are answered automatically after a programmable period, a message is returned to the caller and the internal phone or phones continue to ring. For the letter Q press seven for the letter Z press nine. Page Dial Name Directory Programming if the name is correct. The user can repeatedly press 2 to step forward through a number of names.

Up to 40 extensions can be allocated voice mailboxes. The 20 ring groups can also be allocated voice mailboxes. A further 10 mailboxes, not associated with extensions or groups, can also be programmed.

These are called Phantom mailboxes and can be used for people who do not have a dedicated extension. From a standard phone dial 9 to select the greetings. Dialing 1 selects the primary greeting and dialing 2 selects the alternate greeting. When a greeting is selected dial 1 to change the greeting and speak to record the greeting when prompted.

If a greeting is deleted the default greeting is used. In this mode, when calls are forwarded to your voice mailbox and your extension is free, the call is relayed over the speaker of your digital telephone set. If you lift your handset, you can intercept the call in which case no message is left in the voice mailbox.

Page To Access Voice Mailboxes If new voice messages have been left in your voice mailbox, the Message Waiting Light, located on the top right-hand corner of your digital telephone set, will be on. The dial tone returned when there are new messages in your voice mailbox is a broken tone ms on ms off ms on and ms off.

Page Group Mailboxes If group forward is activated to voice mail, messages for the group will be recorded in the group voice mailbox. Selecting the Number of Retry Attempts The number of simultaneous remote notification calls can be set at 1 or 2. Information-Only Voice Mailboxes All voice mailboxes extension, group and phantom can be programmed as information-only voice mailboxes. Page Additional Call Features From a standard analog telephone, the codes are - are dialed for saved numbers 2 - 6.

The first saved number is the Last Number Redial Code Note: By dialing the code 78 from a digital telephone set, the Scroll Up and Down keys can be used to view the saved numbers. Page 73 To pick up a call that is on hold in line 2, dial from the extension you want to pick the call from.

Page Ring Back Select one of the options presented on the display. Call Waiting from External Calls If you are on a call and your extension is presented with an external call, you will hear a call waiting tone provided your extension is not protected against call waiting tones.

Page Paired Extensions In default no extensions are paired. From a standard telephone the code is Operator Services You can choose to use an operator with the Inter-Tel telephone system. For example, the operator can transfer internal and external callers to internal extensions. You will then be connected in a three-way conversation. Page Setting Display Messages If you subscribe to the Caller ID service, your telephone company sends the telephone number of callers to the Inter-Tel provided the caller has not elected to restrict the network from presenting their number.

The telephone number or associated name is displayed on the digital telephone sets. The Caller ID information is also shown if the extension is equipped with a standard phone, which supports the Caller ID service. The same information shown on the ringing digital telephone sets is then displayed. Programming the System to Display Caller ID Information If you subscribe to the Caller ID service from your telephone company, then you can program the system to display caller numbers.

The information stored is the caller telephone number, and the date and time of the call. Information is not stored for calls that are withheld or unavailable numbers.

When a new record is received and the memory is full the oldest record is discarded from memory. Page Paging Press the speakerphone key to finish programming. Users can then make announcements over the PA. A PA answer feature allows a user to respond directly to the paging extension without having to know the extension number.

Page Single Extension Page Press the Mute key and speak in speakerphone mode, or pick up the handset. You can page-protect each digital telephone set to prevent it from being paged from either announcements or single extension page calls.



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