Activate sim on orange

It is not necessary if you have a prepaid offer. If you have signed a mobile contract at an Orange shop, your SIM card and line will already have been activated. For Postpaid Customers, numbers are selected upon account creation, SIM card will then be provided after the contract has been approvided.

You are a new Orange customer or have signed a contract for a new mobile line. SIM Card are not issued until the contract has created on the system and approved after quality check. Once the contract has been approved, and you have obtained your SIM card, you need to activate it. For security reasons, the SIM card does not allow you to make calls, but has been pre-activated. Note: if you have a capped tariff plan, your SIM card is activated on receipt.

Help FAQs Support. How to activate your SIM card? The SIM Card is pre-activated, you just have to insert the SIM Card into your device and it will work right away, provided that your device is unlocked. How do I register my phone line? If you do not register your line within 30 days after activation, your account will be permanently terminated and you will not be able to top up.

I have registered my line but I am still receiving messages from Orange, why? That is completely normal. It takes about 10 days to register your line. Where can I find the numbers to enter on the identification page? SIM card number Phone line number. Can the validity period of my credit be activated outside Europe? As the offer only operates in Europe, it is not possible to activate it outside Europe. My SIM Card is expired, is it possible to reactivate it?

No, once the deadline of your SIM Card has passed, it is impossible for our technical services to reactivate it. Pay attention, do not mix up the validity of your line and the validity of your credit. Your credit is valid for 14 days as soon as the activation of your SIM Card. Your line is valid for 1 month without registration. If you register online the validity period will be extended to 6 months extended by another 6 months for every top up.

How long is my credit valid for? Your line is valid for 1 month. If you want to keep using your line for more than 1 month, you will need to register online on topup. Once Orange receives this information, the line will be valid for 6 months and will need to be renewed every 6 months through a new top-up. How long is my line valid for? If you want to keep using your line for more than 1 month, you need to send a copy of your ID and the form in the envelope provided by Orange.

Once Orange has received the information, and the line is identified, it will be valid for 6 months and will be renewed for 6 months after each top-up. You can check your credit typing or call Note: Select sub-menu to check credit added with a top. Is my credit deducted when I receive a call? Yes, your call credit is deducted for each call received, except in France where it is free to receive calls.

Is my credit deducted when I receive an SMS? No, SMS reception is free. What happens if I still have some credit left over from my initial credit when I top up? If you bought an Orange Holiday Welcome Pack and you want to top up with the Holiday recharge, your credit will accumulate and the period of validity will be extended by 14 days.

By recharging, you will not lose your initial credit. Topup How do I top up? A code will be sent by SMS to your mobile phone to validate the creation of your account. The validity periods are specific to each recharage package and do not accumulate with each other. Yes, by connecting with your mobile on the Orange top up page, you can top up each of your accounts.