Billings microsoft

These charges will be reversed. If a charge was declined due to insufficient funds, an expired card, or changes to your billing info, Microsoft will bill the account again after a few days. If you have problems updating a payment option, get more info on how to Change the payment method or credit card linked to your Microsoft account , or How to change your Microsoft subscription payment method and options.

Charges from Microsoft for consumer purchases will appear on your billing statement with these descriptions:. Contact your bank for more information. If you have checked all the tips in this article and still don't recognize the charge, Contact Store Support.

Change the payment method or credit card linked to your Microsoft account. How to change your Microsoft subscription payment method and options. Returning items you bought from Microsoft for exchange or refund. Cancel an order or pre-order from Microsoft Store. For other billing questions or issues, visit the Microsoft Store help page.

Table of contents. Microsoft Store and billing help. Manage a subscription. Shipping, orders, and history. Refunds and exchanges. Authorize or troubleshoot a purchase.

Payment options and updates. Gift cards and Microsoft account balances. Settings, apps, and games in Microsoft Store app. Troubleshoot Microsoft Store app. Sales support help. Manage a subscription. Shipping, orders, and history. Refunds and exchanges. Authorize or troubleshoot a purchase. Payment options and updates. Gift cards and Microsoft account balances. Settings, apps, and games in Microsoft Store app. Troubleshoot Microsoft Store app. Sales support help.

Select a link below for the help you need to manage your Microsoft subscription. Contents Exit focus mode. Please rate your experience Yes No. Any additional feedback? Note If you need to change the Sold-to name or address, but don't see an Edit link, you must contact support to change it. Complete this form , and be ready to share one of following documents with Microsoft when you contact support: Government-issued document or registration letter Print out of the local company's registry Support can help with name and address changes where only the customer name changes, but the entity remains the same.

Note Billing account roles only apply to billing accounts, and don't apply to other Microsoft admin center scenarios. Submit and view feedback for This product This page.

View all page feedback. In this article. The legal entity responsible for payment and identified on the invoice. The address provided here is used to determine your tax rate unless you opt to provide an alternative shipping address during your purchase.

For more information, see Tax information. Book a free appointment with a product expert for personal help with shopping, setup, or training. Get help from an expert. Contact an associate. We'll help you determine and implement the best solution for your business. We have a team of experts ready to help you with bulk pricing, setup and deployment, and training.

Talk to our experts. Note: The following Microsoft Store services are only available in Australia. Learn more. Note: The following Microsoft Store services are only available in Canada. Contact Microsoft Store Support. From Microsoft , to Surface devices, to Xbox consoles and games, find what you need at the Microsoft Store.